Product & Formula
Q: What is a color-depositing shampoo?
A: It is a dual-action hair cleanser formulated with temporary color pigments that deposit vibrant color onto bleached or dyed hair while gently washing away dirt and oil.
Q: How long does the application take per wash?
A: It takes just 3 minutes per wash for fast, effective color deposition and maintenance.
Q: Will this shampoo damage my bleached or chemically treated hair?
A: No, our formula is specifically designed to be gentle on bleached, dyed, and chemically treated hair, helping to restore vibrancy without harsh processing.
Q: How does this shampoo combat color fading?
A: It replenishes lost pigments with every wash, bridging the gap between salon color visits and keeping your shade looking fresh.
Q: What is the volume of each bottle?
A: Each bottle contains 300ml (10.1 fl oz) of product, ideal for both retail sale and salon backbar use.
Q: Are these shampoos safe for daily use?
A: While they can be used frequently depending on how vibrant you want to keep your color, we usually recommend using them 1 to 2 times a week or as needed to maintain your specific shade.
Q: Can I use this shampoo on virgin, non-dyed hair?
A: It is primarily designed for bleached, highlighted, or pre-lightened hair. Virgin hair has a protective cuticle layer that does not absorb deposited pigments as easily.
Q: Will the color bleed onto towels or clothes after washing?
A: As long as the hair is thoroughly rinsed until the water runs clear, minimal to no bleeding should occur. However, using a dark towel is always recommended with vibrant color-care products.
Q: Does the shampoo contain harsh sulfates?
A: Our formula provides a balanced cleanse designed to protect color longevity while keeping hair clean and manageable.
Q: Can this shampoo cover stubborn grey roots?
A: No, this is a color-depositing shampoo meant for refreshing existing tones on bleached or dyed hair, not a permanent grey-coverage dye.
Shade Range & Customization
Q: What standard color shades are currently available?
A: We offer 8 popular standard shades: Anti-Yellow, Gray, Burgundy, Purple, Blue, Pink, Flax/Linen, and Brown.
Q: What is the Anti-Yellow shampoo used for?
A: It is a purple-pigmented toning shampoo designed to neutralize unwanted brassy, yellow, or gold undertones in blonde and platinum hair.
Q: Who is the Gray shampoo meant for?
A: It is perfect for maintaining cool silver, smoky, or ash-gray hair tones and neutralizing warmth.
Q: How do I maintain deep red tones using your line?
A: Our Burgundy shampoo instantly re-infuses rich red pigments to prevent fading and keep red hair vivid and glossy.
Q: What is the difference between the Purple shampoo and the Blue shampoo?
A: Purple shampoo neutralizes yellow undertones in blonde hair, whereas Blue shampoo neutralizes orange and brassy undertones in light-brown to dark-blonde hair.
Q: Can I get custom colors outside of the 8 standard shades?
A: Yes! We offer fully customizable color matching to suit any market preference or unique brand concept.
Q: Is there a limit to what custom colors you can make?
A: Absolutely not. Any color can be custom-formulated by our lab to match your precise target specifications.
Q: Can I match a specific hair swatch or sample provided by my brand?
A: Yes, you can send us a sample or reference image, and our R&D team will match the pigment performance precisely.
Q: Can I adjust the intensity of the pigment deposition in custom formulas?
A: Yes, we can formulate the shampoo to deposit soft pastel tones or intense, vibrant hues based on your market’s demands.
Q: Do you offer bespoke fragrance matching for custom orders?
A: Yes, our OEM/ODM services include custom fragrance matching so your product smells as unique as it looks.
Wholesale & Purchasing
Q: What is the FOB price per bottle?
A: The standard FOB price is $1.50 USD per 300ml bottle.
Q: What is the Minimum Order Quantity (MOQ) for ready stock wholesale?
A: The MOQ for ready-stock purchases is just 1 carton, making it very accessible for small businesses.
Q: How many bottles are packed in one carton?
A: Each carton contains 30 bottles of the same color.
Q: Are ready stock items available for immediate shipping?
A: Yes, our standard shades are fully in stock and ready for immediate dispatch from our factory.
Q: Can I mix different colors within a single ready-stock carton?
A: Ready-stock cartons are pre-packed with 30 bottles per color. However, you can buy multiple cartons of different colors to meet your inventory needs.
Q: Who are your ideal wholesale customers?
A: Salon owners, beauty supply distributors, and emerging or established hair-care brand founders.
Q: Do you offer tiered pricing for larger bulk orders?
A: Yes, competitive pricing tiers are available for large-scale distributors and high-volume brand orders.
Q: What shipping terms do you support?
A: We primarily offer FOB terms, but we can also coordinate with your freight forwarder for EXW, CIF, or DDP options depending on your location.
Q: Where are your products manufactured?
A: They are manufactured directly at our source factory, ensuring strict quality control and direct-from-manufacturer pricing.
Q: Can I request product samples before placing a large wholesale order?
A: Yes, sample kits are available so you can test the quality, lather, and color performance firsthand before committing to bulk inventory.
OEM / ODM & Private Label
Q: What is the Private Label MOQ for custom orders?
A: The MOQ for private label custom orders is 500 bottles per color.
Q: What is included in the 500-bottle small-batch customization service?
A: It includes custom color formulation, private label sticker/label printing, and utilization of our existing stock bottles and lotion pump heads.
Q: Can I use my own brand logo and design on the packaging?
A: Yes! Exclusive brand logo and artwork printing on the packaging are fully included in our private label services.
Q: What bottle styles and pump heads are available for small-batch (500-bottle) orders?
A: We use our high-quality, standard-issue 300ml bottles and matching lotion pump heads that are readily available in our inventory.
Q: What if I want a completely unique, custom-shaped bottle for my brand?
A: You can provide a product image or design concept, and we can build custom molds to manufacture a completely bespoke bottle and exterior look for you.
Q: What is the MOQ for custom-molded bottles and unique packaging?
A: Custom bottle molding and unique outer packaging design typically require an MOQ starting from 5,000 pieces due to mold creation costs.
Q: Who handles the graphic design for the private label stickers?
A: We provide die-line templates for your graphic designer, or our in-house team can assist you in adapting your brand assets to fit our packaging.
Q: How long does it take to produce a private label order of 500 bottles?
A: Standard private label production typically takes around 10 to 15 business days once formula and label artwork are approved.
Q: Are your manufacturing facilities certified?
A: Yes, our source factory operates under strict cosmetic manufacturing standards (such as GMP and ISO guidelines) to ensure top-tier safety and quality.
Q: Can you provide safety data sheets (MSDS/COA) for custom formulations?
A: Yes, we provide complete technical documentation, Certificates of Analysis (COA), and Material Safety Data Sheets (MSDS) to support your regulatory compliance.
Logistics, Shipping & Business Operations
Q: What is the typical lead time for ready-stock orders?
A: Ready-stock orders are usually dispatched within 3 to 5 business days after payment confirmation.
Q: How long does custom mold development take if I order 5,000+ custom bottles?
A: Custom mold creation, sample prototyping, and testing typically take about 25 to 35 days before mass production begins.
Q: Do you ship internationally?
A: Yes, we ship worldwide via air freight and ocean freight depending on the order volume and your timeline.
Q: How are the 300ml bottles packed for safe shipping?
A: They are securely packed in export-standard corrugated cartons designed to prevent leakage, damage, or pressure warping during transit.
Q: What payment methods do you accept for wholesale and OEM orders?
A: We accept standard secure commercial payment methods, including T/T (Bank Transfer), Western Union, and credit cards/online payments via major trade platforms.
Q: What is the standard payment deposit structure for OEM orders?
A: Typically, we require a 30% deposit to initiate production and formulation, with the remaining 70% balance paid prior to shipping.
Q: Can you help lower customs duties or provide clearance documents?
A: Yes, we provide commercial invoices, packing lists, and certificates of origin to assist you with smooth customs clearance in your destination country.
Q: What happens if a shipment arrives damaged or defective?
A: We maintain strict quality control, but if any transit damage occurs, please contact us with photo evidence within 48 hours of receipt so we can resolve it promptly.
Q: Can I get exclusive distribution rights for your brand in my country?
A: Exclusive distribution partnerships can be discussed for high-volume buyers who meet specific annual purchase commitments.
Q: How do I get started with placing my first order or requesting samples?
A: You can simply message our sales team with your target shades, order quantities, or private label requirements, and we will send you a formal quotation and sample kit details right away!